The BBC is asking everyone to wake up early and listen to the Dawn Chorus (officially now over, although the birds are probably unaware of that). The website combines web 2.0 elements in a way that adds value, does not attract more attention to the technology than the content and will seem natural to people for whom such features are new. Tags (made to look simple and natural), map mashups and podcasts (well, nearly), for example. As well as the usual BBC array of video ... they're not being precious either, including old school screensavers and wallpapers. And a mini Oddie, surely in a class of its own. Particularly impressive is this new fangled video/audio/text map mashup which crams in a tonne of advanced features but again looks seamless and simple to use (as an aside, the map is the most interesting mapping of local data that I've seen outside news/weather/traffic). Dawn Chorus is probably missing a message board element, but is a great website nonetheless.
The video clips from Britain's Got Talent on itv.com are each preceded by a 30 second preroll from general advertisers and a 5 second preroll from the main programme sponsor. For video clips that are 1.5 minutes long, that is too long - enough to drive a man over to YouTube, despite my knowing that most of the YouTube videos are stolen. Moreover, the YouTube video clips are longer, some over nine minutes. So if I have around 10 minutes to waste watching these clips:
ITV's real killer is that they don't recognise that I already watched the ad on my first clip, and that I shouldn't be forced to watch it for every clip thereafter.
The irony is that the most popular BGT clips on YouTube belong to ITV. That's an interesting dual strategy - I'm all for ITV being on YouTube to catch that traffic, but getting rid of the ads on its own website would stem the "pre-roll frustration" traffic that's going to YouTube in the first place (and helping to add value to a competitor's property).
How much money is ITV making from those ads? The YouTube videos have been watched 2.5 million times, so let's assume the same for the itv.com videos (a completely random guess). What's the CPM rate? For such a new medium, it depends on the negotiating skills of their sales team, but based on £35, $50, $25, video websites I know that are getting £10-£20, and a perhaps not so comparable $1 and $5, let's say ITV are getting £20 CPM. And 2.5 million views, so about £50K in revenues. Every little helps, but hardly a game changer.
When I go to a bookshop, I scan the shelves for the black spines of the Penguin Classics range, knowing that I will probably like anything in that series. With travel books, the distinctive Lonely Planet coloured spines are another safe bet. When I visit second hand book fairs, I am always secretly on the lookout for Ladybird books. Online, however, I have never visited a UK publisher's website and I don't know anyone who seeks them out more than once (even once is generous). I have a lot of goodwill towards some of these publishers, but they don't give me much of a venue online to pour my goodwill onto...
What are the major UK publishers (i.e. names that sounded familiar to me from this list) doing online? Not a lot. Most of them have moved online to sell books, which is fine but a bit unimaginative. Sell books online, by all means, but beyond that, UK publishers are not taking advantage of three basic opportunities:
Here are the highlights (no one gets credit for standard ecommerce features or difficult-to-find microsites). Only Penguin and John Wiley & Sons acquit themselves well.
Bloomsbury
Bloodaxe
Cambridge University Press
Dorling Kindersley
Faber
Folio Society
Hamlyn
Harper Collins
John Wiley & Sons
Methuen
Mills & Boon
Open University Press
Oxford University Press
Penguin
Usborne